Terms and Conditions

ast Updated: October 4, 2026

These Terms of Service & Service Conditions (“Terms”) apply to your use of the website, digital services, and professional services provided by byMEIKA Design (“byMEIKA,” “we,” “us,” or “our”).

Please review these Terms before engaging our services.

1. Services

byMEIKA provides digital and cross-market services, which may include:

Website and e-commerce design and improvement
Digital localization
Multilingual digital support, including Japanese and English
Digital presence and search visibility support
Content, FAQ, and customer journey support
Cross-market digital strategy
Digital support related to entering or developing international markets
Japanese-English business and project communication support
Other digital, localization, and project-related services agreed upon with a client

The specific scope of services, deliverables, fees, timelines, and responsibilities will be set forth in the applicable service page, proposal, quotation, invoice, Statement of Work (“SOW”), consulting or services agreement, or other written agreement between the parties.

2. Individual Agreements

These Terms establish the general conditions applicable to services provided by byMEIKA.

A specific project may also be governed by a separate agreement, SOW, proposal, quotation, or other written agreement.　If there is a conflict between these Terms and a specific written agreement, the specific written agreement will control with respect to the subject matter covered by that agreement.

3. Service Requests and Commencement

Submitting a service request does not guarantee acceptance or commencement of services.

byMEIKA may review the proposed project, scope, timeline, required expertise, availability, and other relevant considerations before accepting an engagement.

Services will generally begin after the parties have completed any required agreements and other onboarding requirements.　

4. Fees and Payment

Fees are as stated on the applicable service page, proposal, quotation, invoice, or individual agreement. Unless otherwise stated, service fees do not include third-party costs such as domain registration, hosting, email services, advertising, applications, plugins, printing, translation tools, payment processing, or other external services.

Depending on the project, byMEIKA may require a deposit or advance payment before work begins. Payment terms and payment deadlines will be stated in the applicable invoice or agreement. If payment is not received by the applicable due date, byMEIKA may suspend or delay services, delivery, publication, transfer of files, or other project activities until payment is received.

5. Client-Provided Information and Materials

The client is responsible for providing accurate and timely information, materials, content, images, brand guidelines, access credentials, and other materials reasonably required to perform the services. Errors, omissions, or delays in client-provided information may affect project timelines, deliverables, or results. byMEIKA is not responsible for the accuracy, completeness, legality, or suitability of information or materials provided by the client.

The client represents and warrants that it has the necessary rights, permissions, and licenses to provide any materials or content supplied to byMEIKA.

6. Project Process and Client Approvals

The client agrees to respond within a reasonable period when byMEIKA requests information, feedback, review, or approval. Delays in providing information, feedback, approvals, or other required client actions may result in changes to the project timeline.

Additional revisions, services, or changes outside the agreed scope may be subject to additional fees. The number of included revisions, if applicable, will be stated in the applicable service description or individual agreement.

7. Websites and Digital Services

Website and e-commerce projects may involve third-party platforms, templates, applications, plugins, domains, hosting providers, payment processors, email services, or other third-party technologies.byMEIKA is not responsible for limitations, changes, outages, price changes, security incidents, account restrictions, discontinued features, or termination of third-party services.

Unless otherwise agreed, the client is responsible for maintaining its own accounts, subscriptions, domains, hosting, email services, payment services, and other third-party services and for paying any related fees.

8. SEO, Search Results, and Marketing Performance

byMEIKA does not guarantee specific search rankings, website traffic, sales, inquiries, bookings, conversions, advertising performance, or other business results from SEO, search visibility, digital marketing, advertising, or related services. Search engines, advertising platforms, social media platforms, and other third-party services may change their algorithms, policies, technologies, or requirements at any time. Any analysis, recommendations, strategy, or projections provided by byMEIKA are based on information available at the time of the engagement and do not constitute a guarantee of specific business results.

9. Translation, Localization, and Multilingual Services

Translation, localization, and multilingual services provided by byMEIKA may involve more than literal or word-for-word translation and may consider the target market, audience, context, customer experience, and digital environment. The client understands that accurate localization and context-based communication may require sufficient background information, source materials, brand information, product information, and other relevant context. Certain projects may require review by qualified professionals in areas such as law, taxation, medicine, regulatory compliance, technology, or other specialized fields. byMEIKA's services do not constitute legal, tax, accounting, medical, regulatory, or other professional advice provided by a licensed professional.

10. Business and Project Communication Support

Where byMEIKA provides Japanese-English business meeting, presentation, project communication, or related support, the scope of such services will be defined in the applicable individual agreement. To support accurate and effective communication, the client is responsible for providing relevant materials and background information in advance, including, where applicable, the purpose of the meeting, participant information, relevant documents, prior discussions, expected topics, and desired outcomes. Unless expressly agreed in writing, byMEIKA's services do not include specialized simultaneous interpretation, court interpretation, medical interpretation, diplomatic or government interpretation, or other specialized interpreting services. The specific scope agreed upon for each engagement will control.

11. Travel and On-Site Services

Projects requiring on-site services or business travel will be subject to terms agreed upon in advance. Airfare, lodging, ground transportation, required visas or travel documentation, reasonable meals, and other pre-approved business expenses may be charged separately from professional service fees.

Specific travel arrangements and expense responsibilities will be stated in the applicable agreement or otherwise agreed upon in writing.

12. Intellectual Property

Unless otherwise stated in an individual agreement, all templates, know-how, methodologies, tools, general design elements, materials, processes, and other intellectual property owned or developed by byMEIKA prior to or independently of a client engagement remain the property of byMEIKA. Ownership or licensing of final deliverables specifically created for a client will be governed by the applicable individual agreement.

Logos, images, written content, brand materials, and other materials supplied by the client remain the property of the client or their respective rights holders.

13. Portfolio and Publicity

byMEIKA may reference completed client projects in its portfolio, website, case studies, or other business materials.

byMEIKA will not publicly disclose confidential information, non-public information, or other information that the client has specifically designated as confidential without the client's permission. If an individual agreement contains different terms regarding portfolio or publicity rights, those terms will control.

14. Confidentiality

byMEIKA will treat non-public client information obtained through an engagement as confidential and will not disclose or use such information except as reasonably necessary to provide the services, with the client's permission, or as required by law.

Information expressly identified by the client as confidential will be treated as confidential to the extent reasonably appropriate. If the parties enter into a separate Non-Disclosure Agreement (“NDA”), the terms of the NDA will control with respect to confidential information covered by that agreement.

15. Third-Party Services

Projects may involve third-party services such as Wix, Google, payment processors, email providers, analytics platforms, scheduling systems, cloud storage providers, or other technology providers. Use of third-party services is subject to the applicable provider's terms of service and privacy policies.

byMEIKA is not responsible for changes, interruptions, outages, account restrictions, security incidents, or discontinuation of third-party services.

16. Cancellation and Termination

Cancellation, termination, and refund terms will be governed by the applicable service terms or individual agreement.

If a client cancels or terminates a project after work has begun, the client may remain responsible for payment for work already performed, expenses already incurred, and any other amounts payable under the applicable agreement.

If amounts remain unpaid, byMEIKA may withhold delivery, publication, transfer of files, or other project activities until payment is received, to the extent permitted by the applicable agreement and law.

17. Disclaimer of Warranties

byMEIKA will provide services using reasonable professional care and expertise.

However, except as expressly stated in a written agreement, byMEIKA makes no express or implied warranties regarding the results of its services. byMEIKA does not guarantee specific search rankings, revenue, profits, bookings, inquiries, customer acquisition, advertising performance, market-entry success, or other business outcomes.

byMEIKA is also not responsible for outcomes resulting from client business decisions, third-party services, market conditions, customer behavior, or other circumstances outside byMEIKA's reasonable control.

18. Client Responsibilities

The client is responsible for ensuring that its information, materials, products, services, advertising, website, and other content comply with applicable laws, regulations, and third-party rights. The client is responsible for obtaining appropriate professional advice regarding matters such as legal requirements, taxation, regulatory compliance, import and export requirements, product safety, intellectual property, employment, and other specialized matters where appropriate.

Where byMEIKA provides digital support related to market entry, such services do not constitute legal, tax, regulatory, import/export, or other professional advice, and byMEIKA does not make such decisions on behalf of the client.

19. Limitation of Liability

To the maximum extent permitted by applicable law, byMEIKA will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, or anticipated savings arising out of or related to the services. To the maximum extent permitted by applicable law, if byMEIKA is found liable for any claim arising out of or relating to an engagement, byMEIKA's total liability will not exceed the amount actually paid to byMEIKA by the client for the specific services giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

20. Force Majeure

byMEIKA will not be responsible for delays or inability to perform caused by circumstances beyond its reasonable control, including natural disasters, power outages, internet or telecommunications failures, third-party service outages, cyberattacks, government actions, war, terrorism, public health emergencies, or other similar events.

Where reasonably possible, byMEIKA will notify the client of material impacts and work with the client to determine appropriate adjustments to the project timeline or other affected terms.

21. Prohibited Uses

The client may not use byMEIKA's services:

For unlawful purposes
To commit fraud or other misconduct
To infringe the rights of any third party
To create or distribute false or misleading information
To obtain unauthorized access to byMEIKA's or a third party's systems
To reproduce, resell, distribute, or otherwise misuse byMEIKA's services, materials, or intellectual property without authorization
In any manner that violates applicable law or these Terms

22. Changes to Services

byMEIKA may modify, update, add, or discontinue services, service methods, pricing, or other service conditions from time to time.

Unless otherwise agreed, changes will not modify the terms of an individual agreement that has already been executed.

23. Changes to These Terms

byMEIKA may update these Terms from time to time.

Updated Terms will become effective when posted on the website or on another effective date stated by byMEIKA. For existing client engagements, the terms of the applicable individual agreement will continue to control unless otherwise agreed.

24. Governing Law and Jurisdiction

Unless otherwise provided in an individual agreement, these Terms and any service agreement between the client and byMEIKA will be governed by the laws of the State of New York, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising out of or relating to these Terms or the services will be subject to the jurisdiction of the applicable courts located in New York State or New York City.

25. Electronic Agreements

The parties may enter into agreements through electronic signatures, email, electronic documents, or other electronic means.

To the extent permitted by applicable law, electronic agreements and signatures will have the same effect as written agreements and signatures.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

27. Entire Agreement

These Terms, together with any applicable individual agreement, SOW, proposal, quotation, or other written agreement, constitute the entire agreement between the parties regarding the applicable services. If a prior oral statement or communication conflicts with a written agreement, the applicable written agreement will control.

28. Contact

byMEIKA Design
New York, NY
Email: [your business email]
Website: [your website]

If you have questions regarding these Terms or our services, please contact us using the information above.